Plug-and-Play Hub

Zepiva Documentation

Simple 3-click connection guides to set up your ready-made AI agents for WhatsApp, Phone, and Email — with zero technical setup or coding.

1. Quickstart & Setup

Sign up, define your business rules and tone, and start your AI agent in under 5 minutes without writing a single line of code.

2. Connect Phone Number

Enable 24/7 AI voice answering by forwarding unanswered calls from your current carrier line or using a dedicated number.

3. Connect WhatsApp (Meta OAuth)

Click "Connect WhatsApp" to authenticate with the official Meta WhatsApp Business Cloud API. Data stays within Meta's cloud.

4. Connect Email (Google OAuth2)

Click "Connect Email" to authenticate via Google OAuth2. Zepiva drafts contextual replies — email data stays in Google.

5. Predefined Rules & Guardrails

Ensure strict compliance. Require human approval for price estimates, appointment cancellations, or refund requests.

6. Calendar & Lead Management

Connect Google Calendar to let your AI agent lock in appointments and log qualified leads in real time.

Webhook Event Dispatching

Listen for real-time conversation completions, appointment requests, or urgent human handoff events directly on your backend.

POST https://api.zepiva.com/v1/webhooks/incoming Content-Type: application/json X-Zepiva-Signature: sha256=... { "event": "conversation.completed", "channel": "whatsapp", "contact": { "phone": "+1 (555) 234-5678", "name": "Sarah Jenkins" }, "intent": "appointment_booking", "summary": "Customer requested a dental hygiene consultation for Thursday at 2:00 PM. Confirmed by agent.", "timestamp": "2026-08-15T10:30:00Z" }