Ready-made AI features. Connect your channels in minutes.
Zepiva is a ready-made platform that lets you connect your existing WhatsApp, phone line, and email in 3 simple clicks. No coding or technical expertise needed.
AI Voice Calling (Connect Phone)
Click Connect Phone to enable 24/7 AI call answering with natural speech, sub-600ms latency, appointment booking, and smart human handoffs.
How it works
Simply click Connect Phone Number in your Zepiva dashboard. You can forward unanswered calls from your current business line or use a dedicated number. When customers call, Zepiva answers naturally, checks your calendar availability, and books appointments according to your predefined agreements.
- Sub-600ms conversational voice with interruption handling
- Answers strictly from your predefined business rules
- Direct calendar booking and lead capture
- Seamless warm call transfer to your mobile staff
- Instant call summaries and action logs
Real estate agency handling after-hours calls
A real estate office connects its business line to Zepiva. The AI agent answers calls after hours, provides property details from the knowledge base, captures buyer budgets, and books private viewing slots on Google Calendar.
WhatsApp Automation (Connect WhatsApp)
Click Connect WhatsApp to authenticate via official Meta WhatsApp Business Cloud API OAuth — data stays within Meta's cloud.
How it works
One click opens Meta's official authorization window. Once connected, Zepiva acts as an intelligent orchestration layer, responding to customer chats, sending interactive service menus, confirming bookings, and dispatching 24h reminder broadcasts.
- Official Meta WhatsApp Cloud API OAuth authorization
- Data remains securely within Meta's own infrastructure
- In-chat appointment scheduling with button selections
- Automated follow-up messages and reminders
- Multi-language auto-detection in 95+ languages
Dental clinic confirming appointments
A dental clinic connects its WhatsApp Business account. Zepiva sends automatic WhatsApp confirmations 24 hours prior. Patients tap "Confirm" or "Reschedule", updating clinic schedules instantly and cutting no-shows by 70%.
Email Management (Connect Email)
Click Connect Email to authorize Google OAuth2. Zepiva triages inquiries and drafts contextual responses — data stays in your Google account.
How it works
Authenticate via Google OAuth2 with secure token authorization. Zepiva reads new inbound inquiries and generates ready-to-send draft responses referencing your pricing and agreements. You retain full control with one-click Draft Approval Mode.
- Google OAuth2 tokenized authorization
- Email data remains housed inside Google Workspace / Gmail
- Draft-and-approve mode or automatic response mode
- Understands full conversation history and context
- Zero data warehousing outside Google's ecosystem
Consulting firm managing client intake
A consulting firm receives 30 inquiry emails weekly. Zepiva categorizes project scope, drafts personalized quote responses from the knowledge base, and queues them for 1-click founder approval.
Live Multi-Channel Conversion Analytics
Track incoming leads across Phone, WhatsApp, and Email in real time. Zepiva's dashboard provides detailed conversion statistics, peak call hours, and response time metrics so you can make data-driven decisions with confidence.
Explore Pricing & Features →Knowledge Base Training
Your AI agent is only as good as what you teach it. Zepiva's knowledge base lets you upload your business information so the agent can answer accurately.
How it works
Upload your business documents, pricing pages, FAQs, policies, and any other information your customers ask about. Zepiva indexes this content and uses it as the source for all AI responses. You can update the knowledge base at any time and changes take effect immediately.
- Upload documents, paste text, or link to web pages
- Update anytime — changes apply instantly
- Organized by topic for accurate retrieval
- Agent cites sources so you can verify accuracy
Restaurant training on menu and policies
A restaurant uploads its full menu, allergen information, delivery radius, and cancellation policy to Zepiva's knowledge base. When a customer asks "Do you have gluten-free pasta?" or "What's the delivery fee for 5th Avenue?", the AI agent answers accurately instead of giving a generic response.
Multi-Language Support
Zepiva can understand and respond in multiple languages — useful for businesses serving diverse communities or operating across borders.
How it works
Zepiva detects the language of incoming messages and responds in the same language. You can configure which languages your agent handles on Starter, Pro, and Business.
- Automatic language detection
- Responds in the caller's or writer's language
- Configurable language preferences per channel
- Supported languages grow as the platform develops
Clinic serving English and Spanish-speaking patients
A medical clinic in a bilingual community uses Zepiva to handle WhatsApp messages in both English and Spanish. The agent detects which language the patient writes in and responds accordingly — no need for separate numbers or manual language routing.
Follow-Ups
Zepiva automatically follows up with contacts who haven't responded — keeping conversations going without you remembering to send a message.
How it works
After an initial conversation — whether a phone call, WhatsApp message, or email — Zepiva can schedule a follow-up if the contact doesn't respond within a set time. The follow-up is personalized based on the previous conversation.
- Automatic scheduling after initial contact
- Personalized based on conversation context
- Configurable timing and frequency
- Stops automatically when the contact responds
Real estate agent nurturing leads
A real estate agent meets 10-15 new prospects per week. Instead of manually tracking who to follow up with, Zepiva sends a WhatsApp message 3 days after the initial inquiry: "Hi [name], just checking if you had any more questions about the property on [street]?" This keeps leads warm without manual effort.
See Zepiva in action
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