1. Refunds within 14 days of Purchase
We offer refunds within 14 days of your purchase, based on how much of your monthly plan you've used:
- Used less than 10% of your plan? Get a full refund.
- Used 10–30% of your plan? Get a 50% refund.
- Used more than 30% of your plan? Refunds are not available, as you've already received substantial value from the service.
2. How to Request a Refund
To request a refund, contact us within 14 days of your purchase at support@zepiva.com with your account email and reason for the request.
3. after 14 days
After 14 days, all sales are final, though you can cancel your subscription anytime to stop future billing.
How to cancel
- Log in at zepiva.com/login/.
- Open Billing and choose Manage billing.
- Cancel your subscription and confirm.