Virtual Front Desk Automation

The AI Receptionist That Never Takes a Sick Day

Answer inbound phone calls in under 600ms, reply instantly on WhatsApp, and schedule appointments directly into Google Calendar 24/7. Save thousands in staffing costs while capturing every single customer opportunity.

Sub-600ms Voice Latency Official Meta WhatsApp Cloud API Google Calendar 2-Way Sync Keep Existing Phone Number
The Front-Desk Bottleneck

Why Traditional Reception Can't Keep Up

Modern customers expect instant answers at all hours. Traditional front desks struggle with real operational constraints.

62% of Business Calls Go Unanswered

When staff is busy assisting an in-person client or another line is busy, callers hear endless ringing. 85% of callers hang up and phone a competitor immediately.

Lost Evenings & Weekend Opportunities

Over 40% of patient and customer inquiries happen outside 9-to-5 business hours. Without 24/7 coverage, high-intent leads slip away before Monday morning.

Prohibitive Staffing & Overhead Costs

A full-time receptionist costs $35,000 to $50,000+ per year with benefits and payroll taxes — and can still only handle one phone call at a time.

The Zepiva Solution

A Complete Multi-Channel AI Front Desk

Zepiva acts as an authorized AI layer across your phone line, WhatsApp account, and calendar.

Inbound AI Phone Answering

Answers within 1 ring with natural, sub-600ms latency speech. Answers service questions, checks pricing from your knowledge base, and performs warm call transfers for urgent callers.

Explore AI Phone Answering →

Official WhatsApp AI Support

Instant 24/7 customer service via Meta's official WhatsApp Business Cloud API. Safe from number bans, gathers structured lead intake, and sends booking reminders.

Explore WhatsApp Support →

Real-Time Google Calendar Sync

The AI checks real-time slot availability, offers matching times, collects customer details, and books appointments with zero double-booking or email back-and-forth.

Explore Booking Automation →

Sub-60s Lead Follow-Up

Automatically triggers follow-up across phone and WhatsApp when an online form is submitted or a call is missed. Speed-to-lead that multiplies conversion rates.

Explore Lead Follow-Up →

AI Email Assistant

Triages incoming customer emails in Google Workspace, drafts accurate responses from your knowledge base, and supports 1-click human approval.

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Zero Conversation Warehousing

Zepiva does NOT store or own customer chat logs. WhatsApp stays in Meta's cloud, email in Google, and phone data in carrier networks. Zero public model training.

Read Security & Compliance →
Industry Applications

Built for High-Touch Service Businesses

Tailored workflows designed for specific customer interaction models.

Medical & Dental Clinics

Answering patient queries, scheduling routine visits, sending WhatsApp intake forms, and emergency triage routing.

Clinic AI Receptionist →

Trade Contractors & Home Services

Plumbers, electricians, and HVAC technicians who cannot answer phones while on jobsites or driving.

Trade Contractor Phone AI →

Salons, Spas & Wellness

24/7 self-service treatment bookings, stylist availability lookups, and automated deposit reminders.

Salons & Spas Guide →

Legal & Financial Practices

Client intake qualification, fee structure guidelines, consultation scheduling, and secure message capture.

Law Firm Solutions →
Zepiva all-in-one AI business assistant suite showing multi-channel operations, dashboard, and front desk
Unified Business Platform

Every Tool You Need to Automate Front Desk Operations

Whether managing a busy clinic reception or handling inquiries for a local agency, Zepiva coordinates AI voice calling, WhatsApp messaging, and calendar reservations in real time.

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Common Questions

Frequently Asked Questions About AI Receptionists

No. You keep your existing carrier and phone number. Simply enable conditional call forwarding (e.g., when busy or after 3 rings) to your Zepiva forwarding number. Your customers dial the same number as always.
Zepiva uses strict retrieval-augmented grounding. The agent is restricted to only answer using information explicitly provided in your approved knowledge base. If an inquiry falls outside your guidelines, it politely offers to take a message or transfer the call.
Zepiva supports live warm transfers. The AI recognizes emergency intent, places the caller on brief hold, dials your mobile phone to announce the caller, and bridges the call upon your verbal approval.
Plans start at $69/month (Starter) for 60 call minutes and 300 WhatsApp replies, up to $149/month (Pro) for 250 call minutes and 1,200 WhatsApp replies with carrier forwarding. All plans have zero per-unit overages. See our pricing page.
Browse all FAQ guides in our Knowledge Hub →

Upgrade Your Front Desk to 24/7 AI Today

Start your 14-day free trial. Setup takes under 5 minutes with zero technical skills required.

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