How does Zepiva keep a beginner from picking the wrong level?

The agent runs through the classic choices - gentle, beginner, hot, yin - and matches them to the studio's class notes before booking the mat. The level badge and what to bring arrive with the confirmation, so new students walk into the right practice the first time and the staff don't need to rescue someone mid-class.

What does it remember about my class roster?

For each class it knows the real capacity, and for the waitlist it strictly follows your studio's order. These are rules set once in the knowledge base, so nobody re-reads a printed schedule over the phone to answer one full-class question.

Can it save a last-minute drop at all?

Not once the mat is gone, but it avoids the misses that cause them - reminders before every class and a waitlist that fills a dropped spot rather than an empty mat. Every last-minute save is revenue the studio no longer has to write off.

What classes and pass questions can it answer?

Cost, what's included, expiry dates, and whether a membership starts on the first visit - all from the price list you load. It also reads a member's balance inside the chat, so the exchange is finished while they are still in the doorway.

Personal Care & Wellness

AI Phone & WhatsApp Agent for Yoga Studios

A yoga studio lives on class rosters and first-time care: who fits a level, what a class requires, and where beginners should start. Members book from an app, but the studio still gets calls and messages for the things an app can't answer - whether tonight's yin class is beginner-friendly, whether they can cancel forty minutes out, and whether a mat is open. Zepiva answers each one for the front desk.

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The challenges yoga studios face

Real problems these businesses deal with daily — and the gaps an AI agent can fill.

First-timers call before they say yes

A nervous new student phones on the way to ask for a spot, whether a beginner can come, or what to pack. An unanswered call usually sends them home. The front desk doesn't have twenty minutes for coaching when the instructor is already calling a start.

Popular classes fill up in minutes

Sunday yin and the 6pm hot class fill the same day they open. Someone new asks to be added, the waitlist lives in whatever the staff remember, someone drops at the last minute, and the studio ends with a mat open and no name to call. The roster is only as good as the message nobody received.

Late cancellations leave an empty mat

A class has a hard cap and the room is often full. A cancel just before doors leaves a mat that the instructor only counts once the session starts. With a few minutes of notice there's no time to fill it, so the studio loses a paying spot it was never told about.

How Zepiva fits into yoga studios

Specific features mapped to the way your business actually works.

Class time, level, and availability by voice

A caller asks if tonight's class is open, how long it is, and if it fits a first-timer, and the agent answers from the real roster. It books a mat for a member or drop-in, and if the class is full it offers the waitlist - all without anyone leaving the room to answer.

WhatsApp for last-minute and first-time advice

Members message from the lobby asking if the yin class still has a slot and get a straight yes, or Per tips for the next available option. To a first-timer it sends the welcome guide: bring a mat, arrive ten minutes early, and start in the level one class, without the desk spelling it out every time.

Pass and class reminders

Class passes and memberships are the studio's biggest revenue and expire quietly. When a pack has a week left or a freeze is about to end, a short email turns the last few classes into a renewal or a next booking, rather than letting it run out with nobody noticing.

A waitlist that keeps mats full and fair

Every sold-out class holds one list in order. When a place frees inside the cancel window, the first name gets the offer on WhatsApp and takes the mat, so the class stays at capacity. The list also feeds back a real headcount the staff can see before the door opens, not after.

A normal week at a yoga studio

A nervous beginner, a full hot class, and an expiring pass, with the desk never far from a class.

A new student calls about tonight's class, the agent confirms the class is for beginners, and the confirmation explains what to bring and when to arrive.

A member texts that the hot class is full, the agent adds the mat to the waitlist and texts the moment a place opens.

A 40-minute cancel comes in before the doors, the waitlist's first name takes the mat, and the class goes on full.

A pass lands on its last use and the agent emails the studio's renewal offer; the beginner from Monday rebooks the next week.

Illustrative example - not a customer testimonial.

Which plan fits yoga studios?

A starting point based on how these businesses typically use the platform.

Recommended plan

The Gold plan works when a studio runs the full week and wants a desk line, a member chat line, and an admin line with follow-up. Class reminders and first timer welcome emails live in the email feature, which matters to a studio as much as raw phone volume.

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Common questions from yoga studios

Explore further

Related industries, in-depth guides, and articles.

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