AI Phone & WhatsApp Agent for Recruitment Agencies
Recruiting runs on first response — the candidate who gets a callback first often gets the role. Zepiva answers candidate calls, screens applicants against your must-haves, and books interviews into your recruiters' calendars before competitors even return a voicemail. It also handles the flood of 'did I get the job?' follow-ups and client-side calls about roles, so recruiters spend their time on placements instead of phone tag.
The challenges recruitment agencies face
Real problems these businesses deal with daily — and the gaps an AI agent can fill.
Candidates call while recruiters are on interviews
Recruiters spend their days on calls and interviews, so candidate inquiries pile up in voicemail. The candidate who called three other agencies gets hired by the one that answered first.
Screenings eat hours before a shortlist exists
A recruiter can spend an afternoon on calls with candidates who don't meet the salary band, commute, or key requirements. A structured pre-screen step eliminates those conversations before they happen.
The same status question, hundreds of times
After applications and interviews, candidates email and call asking for updates. Answering 'we're still reviewing' fifty times a day is a real cost across an active desk.
How Zepiva fits into recruitment agencies
Specific features mapped to the way your business actually works.
Candidate pre-screening on the first call
The AI runs candidates through your screening questions — experience level, notice period, salary expectation, location, and right to work — and logs the answers against each role. Recruiters get a shortlist of candidates who actually fit instead of a pile of raw calls to return.
WhatsApp for fast candidate communication
Candidates live in WhatsApp. The AI answers application status questions, confirms interview details, and collects documents like CVs and portfolios in the chat. It sends reminders before interviews so no-shows stop eating recruiter time.
Email for clients and status updates
The AI responds to client emails about open roles and candidate progress, and sends status updates to applicants from your configured messages. Routine correspondence stays handled while recruiters chase the placements that matter.
Interview booking with confirmations
Qualified candidates are offered interview slots from recruiter calendars and the AI confirms the booking by phone or text. Reschedules are handled in the chat, keeping the interview board accurate without back-and-forth emails.
Filling a role fast
A two-person agency recruiting for a warehouse operations manager position.
A candidate calls after seeing the job ad. The AI screens for the must-haves — two years of operations experience, 45-minute commute range, salary band — and captures their CV details.
The candidate passes screening, and the AI offers interview slots from the recruiter's calendar. The candidate books Wednesday at 10 a.m. and gets a confirmation text.
A different candidate emails to ask when they'll hear back. The AI replies that the role is still under review and notes their interest, adding them to the follow-up list.
A client calls to ask for a shortlist update. The AI notes the request and books a 10-minute status call with the recruiter — who walks into Wednesday already holding two screened, scheduled interviews.
Illustrative example — not a customer testimonial.
Which plan fits recruitment agencies?
A starting point based on how these businesses typically use the platform.
Recommended plan
The Gold plan's follow-ups help you re-engage candidates who don't book and keep clients posted on progress, while separate numbers keep candidate and client calls from colliding.
Common questions from recruitment agencies
Explore further
Related industries, in-depth guides, and articles.
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