1. Refunds Within 7 Days of Purchase
We offer refunds within 7 days of your purchase, based on how much of your monthly plan you've used:
- Used less than 10% of your plan? Get a full refund.
- Used 10–30% of your plan? Get a 50% refund.
- Used more than 30% of your plan? Refunds are not available, as you've already received substantial value from the service.
2. How to Request a Refund
To request a refund, contact us within 7 days of your purchase at support@zepiva.com with your account email and reason for the request.
3. After 7 Days
After 7 days, all sales are final, though you can cancel your subscription anytime to stop future billing.
How to cancel
- Log in at zepiva.com/login/.
- Open Billing and choose Manage billing.
- Cancel your subscription and confirm.