AI Email Assistant for Businesses: Automated Inbox Triage & Smart Replies
Reclaim hours every day from repetitive customer emails. Zepiva connects securely to Google Workspace to categorize incoming inquiries, draft accurate replies from your knowledge base, and automate routine support.
Why Small Business Inboxes Become Overwhelmed
Email remains the primary channel for formal customer quotes, agreements, and support questions.
2.5 Hours Wasted Daily on Repetitive Typing
Writing the exact same explanations of your pricing packages, portfolio samples, and booking links drains hours that should be spent serving paying clients.
Delayed Responses Kill Inbound Deals
When prospective clients request an estimate, 78% buy from the vendor who replies first. Inboxes checked only once per day lose deals to faster competitors.
Important Messages Buried in Clutter
High-priority client issues and urgent quote requests get mixed up with receipts, cold sales outreach, and routine newsletters, leading to missed deadlines.
Intelligent Email Processing with Human Oversight
Connect your business Gmail or Google Workspace account and put your inbox on autopilot.
Draft Mode (Human Approval in 1 Click)
The AI writes perfect, professional responses and saves them directly as Gmail Drafts. Your team opens Gmail, reviews the text, and clicks "Send" with zero typing required.
- Full human control before any email sends
- Saves 90% of drafting time
- Easily tweak tone or details on the fly
Autonomous Mode for Routine FAQs
Configure the AI to answer routine, unambiguous queries (operating hours, directions, payment links, documentation) automatically without waiting for manual approval.
- Instant sub-5-minute response times
- Filters out spam and marketing cold pitches
- Customizable rule triggers
Smart Calendar Meeting Coordination
When an email requests an introductory call or consultation, the AI checks your Google Calendar availability and provides direct booking links or suggests specific open slots.
- Eliminates "when are you free?" back-and-forth
- Syncs with Google Calendar in real time
- Sends calendar invitations automatically
Trained Strictly on Your Approved Knowledge
The AI references your uploaded service guides, pricing tables, and company FAQs. It will never invent unapproved discounts or make unsupported promises.
- Strict knowledge base grounding
- Upload PDFs, docs, or web guidelines
- Update information anytime from dashboard
Google Workspace OAuth2 Security
Zepiva never requests or stores your Google password. Authentication occurs via scoped OAuth tokens directly on Google's login portal.
- No passwords or credentials stored
- Zero public model training on private emails
- Revoke access at any time in Google Account
Multi-Channel Coordination
When an email is urgent, Zepiva can notify you via WhatsApp or trigger an SMS summary so high-value customer inquiries never go unnoticed.
- WhatsApp alerts for VIP client emails
- Integrates with Phone and WhatsApp agents
- Unified dashboard overview